TextIt
No-code chatbot platform for building interactive bots across multiple channels.
Pricing
About TextIt
TextIt is a visual bot platform designed to help users build scalable, interactive chatbots across multiple messaging channels without requiring any coding knowledge. Using a drag-and-drop flow designer, users can create bots that automate customer interactions, handle campaign management, and send personalized communications across channels like WhatsApp, SMS, Facebook, Twitter, and voice services. The platform is built for organizations of all sizes, from nonprofits to enterprises, and supports over 2 billion messages sent to more than 60 million people across 170+ countries. One notable limitation is that users may require technical knowledge for advanced integrations with APIs and custom workflows beyond what the visual interface provides.
At a glance
- Company
- TextIt (est. 2012)
- Platforms
- Web
- API
- Available
- Integrations
- Zapier, Twilio, Nexmo, Africa's Talking, Infobip, Plivo, JioChat, Clickatel
- Last verified
- June 2026
★Among the most viewed AI tools in Communication — ranked #16 of 67.
Who It's For
- •Small to large organizations across any industry
- •Nonprofits and healthcare organizations
- •E-commerce and retail businesses
- •Customer service teams
- •Marketing teams managing multi-channel campaigns
- •Developers and non-technical users alike
How It Works
- 1Visual flow designer interface allows users to map out bot conversations and workflows without coding
- 2Drag-and-drop interface to create multi-step interactions and decision trees
- 3Contact database with custom fields to store and segment user information
- 4Platform connects to multiple messaging channels via integrations or webhooks
- 5Bot responds to user inputs based on configured flows and triggers automated actions
- 6Supports handoff to human agents when needed for customer service escalation
How to Use TextIt
- 1Sign in to your TextIt workspace
- 2Create a new flow using the visual flow builder
- 3Configure bot responses and conditional logic using the drag-and-drop interface
- 4Add contacts or import existing contact lists with custom fields
- 5Connect to messaging channels (WhatsApp, SMS, Facebook, etc.)
- 6Set up automation rules and triggers for campaign management
- 7Test and deploy the bot to your selected channels
Key Features
- •Visual flow designer with drag-and-drop interface
- •Omnichannel support (Facebook, WhatsApp, SMS, Twitter, Voice, Viber, Twilio, Nexmo, and more)
- •Contact database with custom fields and segmentation
- •Campaign automation and bulk messaging
- •Human handoff and ticketing system
- •Artificial intelligence integration capabilities
- •Zapier integration for workflow automation
- •Webhook support for API connections
- •Multi-language support across 170+ countries
- •Free tier available with paid plans for larger scale
Use Cases
- •Customer support and automated responses across messaging channels
- •Healthcare patient communication and research subject engagement
- •E-commerce order tracking and customer notifications
- •Campaign automation and marketing outreach via SMS and social media
- •Omnichannel messaging for enterprises managing multiple communication channels
Pros & Cons
Advantages
- •No coding required with intuitive visual flow designer, making it accessible to non-technical users
- •Extensive omnichannel support across 60+ messaging platforms and services
- •Proven at scale with track record of 2+ billion messages delivered to 60+ million people globally
- •Free trial available with affordable pricing even for enterprise-level usage
Disadvantages
- •Advanced customization and API integrations may require technical knowledge beyond the visual interface
- •Building complex multi-step workflows could become cumbersome in the visual editor for very large flows
- •Limited information available about offline capabilities or advanced natural language processing features
Alternatives
See all TextIt alternatives →- Gupshup
- BotDistrikt
- Cognigy
- ManyChat
- Dialogflow
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Frequently Asked Questions
What is TextIt?
TextIt is a visual bot platform designed to help users build scalable, interactive chatbots across multiple messaging channels without requiring any coding knowledge. Using a drag-and-drop flow designer, users can create bots that automate customer interactions, handle campaign management, and send personalized communications across channels like WhatsApp, SMS, Facebook, Twitter, and voice services.
How much does TextIt cost?
TextIt is free to use. A free trial is available.
Is TextIt free?
Yes, TextIt offers a free plan you can start with.
What are the best TextIt alternatives?
Popular TextIt alternatives include Gupshup, BotDistrikt, Cognigy.
What is TextIt used for?
TextIt is commonly used for Customer support and automated responses across messaging channels, Healthcare patient communication and research subject engagement, E-commerce order tracking and customer notifications.
Does TextIt have an API?
Yes, TextIt offers an API for developers.
What platforms does TextIt support?
TextIt is available on Web.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.