AIHelp

AIHelp is a customer support platform built for app and game developers who need to handle player and user support at scale. It combines an AI chatbot with in-app messaging, customizable forms, and push notifications so teams can automate common support requests while routing harder cases to human agents. The platform includes a mobile SDK for embedding support directly inside apps, a web chat widget for browser-based products, and analytics that use machine learning to surface support trends. AIHelp states it serves over 30,000 clients across roughly 80,000 apps, with support infrastructure reaching more than 4 billion devices and 800 million monthly active users, and reports response rates significantly higher than standard push notifications. The company describes itself as being in business for around 10 years with a team of 100+ people, and its site references compliance with Chinese regulations, suggesting China-based operations alongside its international client base. It targets game studios and app developers specifically, rather than general enterprise support use cases like e-commerce or SaaS. Pricing is not published on the site; prospective customers are directed to request a free trial rather than seeing plan details upfront, so cost and feature tiers are unclear without contacting sales.