Tivara
AI agents for healthcare patient engagement via phone calls.
About Tivara
Tivara is an AI platform that automates patient phone calls for healthcare practices, handling scheduling, prescription refills, after-hours triage, and patient intake. The tool uses conversational AI agents to answer patient calls instantly and route complex issues to staff, allowing medical groups to operate 24/7 while reducing wait times and operational costs. Tivara integrates directly with leading EMR and practice management systems to book appointments and retrieve patient data in real time. The platform is HIPAA and SOC 2 Type 2 compliant to protect patient privacy. A key limitation is that complex patient requests that the AI cannot resolve still require handoff to human staff, meaning not all workflows can be fully automated.
At a glance
- Company
- Tivara Inc. (est. 2024)
- Platforms
- Web
- Integrations
- EHR Systems, Practice Management Systems
- Last verified
- June 2026
★Among the most viewed AI tools in Healthcare & Wellness — ranked #19 of 121.
Who It's For
- •Medical practices and healthcare groups
- •Clinics seeking to reduce administrative burden
- •Healthcare providers needing 24/7 patient support
- •Practices managing high call volumes
How It Works
- 1AI agents receive incoming patient phone calls and engage in real-time conversation
- 2Agents verify provider availability and patient information in real-time
- 3Integration with EMR and Practice Management Systems allows agents to access and update patient records
- 4Agents autonomously complete routine requests or triage complex issues to appropriate staff
- 5System operates 24/7 to manage after-hours calls and reduce missed patient contact
How to Use Tivara
- 1Schedule a demo with Tivara to assess your practice's workflows
- 2Integrate Tivara with your existing EHR or Practice Management System
- 3Configure AI agents specific to your practice's protocols and workflows
- 4Deploy agents to handle patient call workflows (scheduling, refills, intake, triage)
- 5Monitor and optimize agent performance as they handle patient interactions
Key Features
- •24/7 AI phone agents for patient communication
- •Real-time provider availability verification
- •Direct EMR and Practice Management System integration
- •Specialty-specific agent training
- •HIPAA and SOC 2 Type 2 compliance
- •Appointment booking directly into EMR systems
- •Multi-workflow automation (scheduling, refills, triage, intake, reminders)
Use Cases
- •Automated appointment scheduling and cancellation management
- •Prescription refill processing and lab order handling
- •After-hours patient triage and support
- •Patient intake form collection and verification
- •Appointment reminders and custom workflow automation
Pros & Cons
Advantages
- •HIPAA and SOC 2 Type 2 compliant, meeting strict healthcare security requirements
- •Deep EMR and Practice Management System integration enables end-to-end automation
- •Operates 24/7 for continuous patient engagement without staffing overhead
- •Reduces staff workload on routine tasks, freeing clinical teams for patient care
Disadvantages
- •Complex patient requests still require handoff to human staff, limiting full automation
- •Requires integration setup with existing healthcare systems before deployment
- •AI agent performance depends on proper training and configuration to practice-specific workflows
Alternatives
See all Tivara alternatives →- Clinicminds
- AiroMedical
- Assort Health
- Conversica
- Nuance
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Frequently Asked Questions
What is Tivara?
Tivara is an AI platform that automates patient phone calls for healthcare practices, handling scheduling, prescription refills, after-hours triage, and patient intake. The tool uses conversational AI agents to answer patient calls instantly and route complex issues to staff, allowing medical groups to operate 24/7 while reducing wait times and operational costs.
How much does Tivara cost?
Tivara uses custom pricing — contact the vendor for a quote.
Is Tivara free?
Tivara is a paid tool and does not offer a free plan.
What are the best Tivara alternatives?
Popular Tivara alternatives include Clinicminds, AiroMedical, Assort Health.
What is Tivara used for?
Tivara is commonly used for Automated appointment scheduling and cancellation management, Prescription refill processing and lab order handling, After-hours patient triage and support.
What platforms does Tivara support?
Tivara is available on Web.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.