Teloz
Cloud contact center with AI receptionist, routing, and real-time analytics.
Pricing
About Teloz
Teloz is a cloud contact center and business phone platform built around an AI receptionist that answers calls, routes inquiries, books appointments, and writes call summaries in natural language. Alongside the phone system, it offers an omnichannel inbox, skills-based automatic call distribution, supervisor dashboards, and live analytics that track call volume, agent status, and sentiment as conversations happen. An agent-assist feature adds live whisper prompts and inline chat nudges to help human agents during calls. The platform bundles unlimited US and Canada calling with business SMS and MMS, and handles 10DLC registration for customers. Teloz is aimed at US-based small and mid-sized businesses across industries such as dental practices, law firms, home services, hospitality, and sales teams, though its feature set scales up toward enterprise contact center needs as well. It connects to more than 100 third-party tools, including Salesforce, HubSpot, Zoho, Pipedrive, Zendesk, Microsoft Teams, WhatsApp, Instagram, and Facebook Messenger, plus an open API and webhooks for custom integrations. The company, Teloz Inc., lists a Hong Kong address but markets primarily to US customers. Specific pricing tiers are not detailed on the main site, and it is unclear how features are split between entry-level and higher contact center plans.
At a glance
- Company
- Teloz, Inc.
- Platforms
- Web, API
- API
- Available
- Integrations
- Salesforce, HubSpot, Zoho, Pipedrive, Zendesk, Microsoft Teams, WhatsApp
- Last verified
- August 2026
★Among the most viewed AI tools in Communication — ranked #24 of 59.
Who It's For
- •Large enterprises needing scalable contact center solutions.
- •Small to medium-sized businesses seeking omnichannel support.
- •Organizations looking to automate customer interactions with AI.
- •Industries such as healthcare, banking, telecom, and government services.
How It Works
- 1Provides an omnichannel platform to manage calls, messages, and video interactions.
- 2Employs AI-driven virtual agents and voicebots to automate customer support.
- 3Supports routing, ticketing, and customer journey tracking to streamline support processes.
- 4Enables integrations with CRM and other tools for personalized customer engagement.
How to Use Teloz
- 1Sign up for a free trial on the Teloz website.
- 2Configure communication channels such as voice, chat, and video in the platform.
- 3Set up AI assistants and routing rules according to your business needs.
- 4Use the agent desktop for managing live interactions and monitoring AI support.
Key Features
- •AI receptionist for call answering and booking
- •Skills-based automatic call distribution
- •Omnichannel unified inbox
- •Real-time analytics and sentiment scoring
- •Live agent-assist whisper prompts
- •Unlimited US/Canada calling with SMS/MMS
Use Cases
- •Automating inbound call answering and appointment booking
- •Routing customer inquiries across channels
- •Monitoring live call center performance
- •Assisting live agents during calls with AI prompts
Pros & Cons
Advantages
- •Comprehensive omnichannel platform with AI integration.
- •Flexible solutions customized for different industries and business sizes.
- •Provides real-time AI assistance to improve customer satisfaction.
- •Easy setup with a free trial and scalable features.
Disadvantages
- •Features may be complex for small businesses without technical resources.
- •Pricing details are not prominently displayed, potentially affecting transparency.
- •Limited online reviews available to assess user satisfaction fully.
Alternatives
- Five9
- RingCentral Contact Center
- Talkdesk
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Frequently Asked Questions
What is Teloz?
Teloz is a cloud contact center and business phone platform built around an AI receptionist that answers calls, routes inquiries, books appointments, and writes call summaries in natural language. Alongside the phone system, it offers an omnichannel inbox, skills-based automatic call distribution, supervisor dashboards, and live analytics that track call volume, agent status, and sentiment as conversations happen.
How much does Teloz cost?
Teloz has paid plans starting at $10.99. A free trial is available.
Is Teloz free?
Teloz is a paid tool, but it offers a free trial.
What are the best Teloz alternatives?
Popular Teloz alternatives include Five9, RingCentral Contact Center, Talkdesk.
What is Teloz used for?
Teloz is commonly used for Automating inbound call answering and appointment booking, Routing customer inquiries across channels, Monitoring live call center performance.
Does Teloz have an API?
Yes, Teloz offers an API for developers.
What platforms does Teloz support?
Teloz is available on Web, API.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.