
Rezolve
Agentic AI platform that autonomously resolves employee IT, HR, and finance requests.
Pricing
About Rezolve
Rezolve.ai is an agentic AI platform built to handle IT, HR, and finance support requests inside a company before they turn into formal help-desk tickets. Its core product, called Sidekick, answers employees through Microsoft Teams, Slack, email, a web portal, and phone voice channels, drafting or resolving responses automatically while keeping a human in the loop for oversight. Beyond the assistant, the platform includes Ticket Intelligence for triaging incoming requests, Agent Studio for building automations with little coding, a marketplace of prebuilt agents that can be cloned and customized, and DeskIQ analytics that rank which processes are worth automating next. Every automated action is logged with an audit trail, and the platform is built to meet SOC 2 Type II, ISO 27001, GDPR, and HIPAA-ready compliance standards, which matters for regulated industries such as healthcare, finance, and government. Rezolve.ai connects to more than 150 tools through the Model Context Protocol, plus direct integrations with Microsoft Teams, Slack, ServiceNow, Jira, and Freshservice, and exposes an API through MCP and REST/A2A interfaces. The company reports customer results such as a large drop in after-hours IT dependency at one restaurant chain and fast HR response times at another client, though these figures come from vendor case studies rather than independent verification. Pricing is not published and requires a sales demo.
At a glance
- Platforms
- Web, API
- API
- Available
- Integrations
- Microsoft Teams, Slack, ServiceNow, Jira, Freshservice
- Last verified
- August 2026
Who It's For
- •Large enterprises and IT teams.
- •HR departments seeking automation solutions.
- •Organizations looking to reduce operational costs.
- •Businesses desiring AI-enhanced support and automation.
- •IT service providers and managed service providers.
How It Works
- 1Utilizes Agentic AI to automate support tasks in IT and HR functions.
- 2Includes AI chatbots and knowledge management tools for quick, accurate responses.
- 3Integrates with collaboration tools like Teams and Slack for seamless support delivery.
- 4Employs predictive analytics to provide insights and optimize workflows.
- 5Automates routine tasks such as incident management, ticket creation, and employee onboarding.
How to Use Rezolve
- 1Deploy the AI-powered chatbots within IT or HR environments.
- 2Configure the support portal and workflows via an intuitive interface.
- 3Integrate with existing tools like ServiceNow, Jira, Slack, and Teams.
- 4Train the AI with your company's content and policies for personalized support.
- 5Monitor analytics and optimize processes through the platform's dashboard.
Key Features
- •Sidekick multi-channel AI assistant (Teams, Slack, email, web, voice)
- •Ticket Intelligence triage and enrichment
- •Agent Studio low-code automation builder
- •Prebuilt agent marketplace
- •DeskIQ automation analytics
- •Explainable AI with audit trails
Use Cases
- •Automating IT help-desk ticket resolution
- •Answering HR benefits and policy questions
- •Handling finance invoice and approval requests
- •Reducing after-hours IT support dependency
Pros & Cons
Advantages
- •Advanced Agentic AI with high automation capabilities.
- •Seamless integration with popular collaboration and support tools.
- •Comprehensive features covering IT and HR support automation.
- •Focus on reducing costs and improving efficiency.
Disadvantages
- •Complex setup may require technical expertise.
- •Pricing and licensing details are not specified in the summary.
- •Some features may be more suitable for larger organizations.
Alternatives
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Frequently Asked Questions
What is Rezolve?
Rezolve. ai is an agentic AI platform built to handle IT, HR, and finance support requests inside a company before they turn into formal help-desk tickets.
How much does Rezolve cost?
Rezolve uses custom pricing — contact the vendor for a quote. A free trial is available.
Is Rezolve free?
Rezolve is a paid tool, but it offers a free trial.
What are the best Rezolve alternatives?
Popular Rezolve alternatives include Moveworks, Aisera, ServiceNow.
What is Rezolve used for?
Rezolve is commonly used for Automating IT help-desk ticket resolution, Answering HR benefits and policy questions, Handling finance invoice and approval requests.
Does Rezolve have an API?
Yes, Rezolve offers an API for developers.
What platforms does Rezolve support?
Rezolve is available on Web, API.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.