Exie

Exie is an AI assistant that automates customer conversations in Instagram Direct Messages for eCommerce businesses. Once connected to a business's Instagram account, it replies to incoming messages automatically, in more than 100 languages, using preset FAQs and customizable responses. Exie is built by Exie App LLC and is approved to operate within Meta's Instagram guidelines. The tool is aimed at small and mid-sized online sellers who want to answer Instagram inquiries around the clock without hiring extra support staff. Setup is done through a web panel and does not require coding; the company says a business can get running in about ten minutes. A playground lets teams test and refine responses before going live, and a shared workspace supports collaboration among team members handling the same inbox. Pricing starts with a free trial capped at 500 messages, followed by paid Lite and Pro plans with higher monthly message limits and, at the Pro tier, fuller AI capabilities. The site describes integrations with unspecified eCommerce platforms but does not name which ones, so buyers evaluating a specific storefront should confirm compatibility directly with Exie before signing up.