Enterpret

Enterpret is a customer intelligence platform that pulls feedback from support tickets, sales calls, surveys, reviews, and social conversations across more than 50 sources into a single structured view. Its Adaptive Taxonomy uses natural language processing and topic modeling to automatically categorize every piece of feedback into consistent themes without manual rules or labeling, and its Customer Context Graph enriches each signal with account details like ARR, plan tier, and lifecycle stage so teams can see which issues matter most to revenue and retention. The platform includes AI agents that can act on identified issues and a "Close the Loop" feature that tracks whether a fix actually moved metrics like churn or NPS. An Enterpret MCP Server exposes the underlying feedback data to AI assistants such as Claude and ChatGPT, and native integrations connect to tools including Zendesk, Intercom, Gong, Slack, Jira, Linear, and Salesforce. Enterpret is built for product, customer experience, support, and go-to-market teams at fast-growing companies that need to prioritize decisions by business impact rather than raw feedback volume. Customers cited include Canva, Notion, Apollo.io, Descript, and Feeld. Pricing and a specific founding year are not disclosed on the site, so cost and company history remain unverified from the page content.