1Flow
AI-powered in-app survey platform for collecting user feedback and insights.
Pricing
About 1Flow
1Flow is an in-product survey solution designed for SaaS and mobile app companies to understand user behavior and sentiment in real-time. The platform empowers teams to create customized user research surveys in seconds using AI—users simply describe their goal and the system generates a fully customized survey within 5 seconds. 1Flow integrates directly into websites and mobile apps via lightweight SDKs that install in under 15 minutes, allowing companies to reach users at the most contextually relevant moments. The platform enables data-driven targeting by segmenting users based on events and attributes, then triggering surveys at optimal engagement moments. Teams can view real-time feedback and sentiment on pre-made dashboards, filter results by response data, and export findings as CSV. 1Flow supports NPS, CSAT, CES, and satisfaction surveys, with localization in 30+ languages and advanced features like in-app ratings integration and webhook APIs. One limitation is that the tool focuses primarily on in-app and website surveys rather than offering broader customer experience management outside of these channels.
At a glance
- Company
- 1Flow, Inc.
- Platforms
- Web, iOS, Android, API
- API
- Available
- Integrations
- Segment, Amplitude, HubSpot
- Last verified
- June 2026
Who It's For
- •SaaS and mobile app companies
- •B2C and B2B software organizations
- •Product managers seeking user insights and feedback
- •Customer success teams focused on retention and satisfaction
- •UX researchers and product designers
- •Customer insights and analytics teams
How It Works
- 1Users describe their survey goal via natural language input to the AI engine
- 2The AI generates a fully customized survey template within 5 seconds based on domain expertise
- 3Survey SDKs are installed into websites, web apps, or mobile apps (iOS/Android)
- 4Surveys trigger in-app at specific moments based on user events, page URLs, and attributes
- 5Real-time responses flow to a centralized dashboard for analysis and insights
- 6Data can be sent to integrated platforms (Segment, Amplitude, HubSpot) via two-way sync
How to Use 1Flow
- 1Install 1Flow SDK into your website or mobile app (takes less than 15 minutes)
- 2Describe your research goal or survey topic to the AI
- 3Let AI auto-generate a customized survey in under 5 seconds
- 4Customize survey design to match your brand (colors, fonts, widget positions)
- 5Define targeting rules based on user events, attributes, and page URLs
- 6Launch the survey to your audience and monitor real-time responses on the dashboard
- 7Export results as CSV and integrate feedback with external platforms like HubSpot or Segment
Key Features
- •AI-powered survey generation from natural language descriptions
- •Cross-platform SDKs for Web, iOS, and Android apps
- •Real-time feedback dashboard with sentiment analysis and customer 360 profiles
- •Advanced user targeting based on events, attributes, and page URLs
- •Design customization with brand colors, fonts, and widget positioning
- •In-app rating and review integration with app store APIs
- •Localization support in 30+ languages
- •Pre-defined user segments and spamming protection with throttling controls
- •Two-way integrations with Segment and Amplitude
- •HubSpot CRM integration for event and attribute tracking
- •Custom webhooks and APIs for real-time notifications
- •Image, GIF, and video embedding in surveys
- •Deep linking and custom URL configuration for call-to-action
- •CSV export functionality for data analysis
Use Cases
- •Collecting NPS (Net Promoter Score) feedback to measure customer satisfaction
- •Conducting user research and UX testing on new features or product changes
- •Improving customer onboarding by gathering feedback during the setup process
- •Identifying churn reasons by surveying users at the moment they disengage
- •Gathering acquisition and product feedback to drive targeted improvements
Pros & Cons
Advantages
- •AI-powered survey generation in under 5 seconds eliminates writer's block and speeds up research cycles
- •Lightweight SDKs with minimal performance impact enable quick integration without slowing apps
- •Two-way integrations with Segment and Amplitude allow seamless data flow for advanced targeting and analysis
- •Real-time dashboard with user 360 profiles provides comprehensive context beyond raw survey responses
Disadvantages
- •Focus is limited to in-app and website surveys, lacking broader customer experience management capabilities outside these channels
- •Integration with advanced CRM features appears limited to HubSpot, excluding other major CRM platforms
- •Advanced features like two-way Amplitude sync are restricted to Pro plan tier, limiting accessibility for smaller teams
Alternatives
See all 1Flow alternatives →- BlockSurvey
- CrowdView
- Typeform
- Qualtrics
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Frequently Asked Questions
What is 1Flow?
1Flow is an in-product survey solution designed for SaaS and mobile app companies to understand user behavior and sentiment in real-time. The platform empowers teams to create customized user research surveys in seconds using AI—users simply describe their goal and the system generates a fully customized survey within 5 seconds.
How much does 1Flow cost?
1Flow has paid plans starting at $200. A free trial is available.
Is 1Flow free?
1Flow is a paid tool, but it offers a free trial.
What are the best 1Flow alternatives?
Popular 1Flow alternatives include BlockSurvey, CrowdView, Typeform.
What is 1Flow used for?
1Flow is commonly used for Collecting NPS (Net Promoter Score) feedback to measure customer satisfaction, Conducting user research and UX testing on new features or product changes, Improving customer onboarding by gathering feedback during the setup process.
Does 1Flow have an API?
Yes, 1Flow offers an API for developers.
What platforms does 1Flow support?
1Flow is available on Web, iOS, Android, API.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.