Curious Thing

Curious Thing is a voice AI company founded in Australia in 2018 by David McKeague, Han Xu, and Sam Zheng, now operating as Curious Thing Pty Ltd. Its main product, Lucy, is an AI phone agent built to answer calls a business would otherwise miss: it picks up, has a real conversation, texts the caller a follow-up link such as a booking page, and sends the business owner an instant summary of what was discussed. The company says Lucy takes about two minutes to set up and works over an existing business phone number, so no new hardware or number change is required. Curious Thing also offers outbound voice AI for proactive calls, useful for checking in with customers, re-engaging accounts that have churned, qualifying leads, and collecting feedback, and its voice assistants support multiple languages. The service is available in Australia, the United States, Canada, and the United Kingdom, and is used by small businesses as well as larger companies in financial services, healthcare, insurance, and e-commerce. Details on pricing tiers and a public API are not laid out on the marketing site, so businesses evaluating it will likely need to sign up or contact sales for specifics.