
Todook
AI chatbot platform automating customer chats across WhatsApp, Instagram, and Messenger.
Pricing
About Todook
Todook is an AI chatbot platform that automates customer interactions across messaging channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and Viber. Businesses use it to answer customer questions, send product catalogs, qualify leads, and provide support around the clock without writing code, through a visual dashboard for building conversation flows. The platform includes comment automation for social posts, drip campaigns, story automation, lead-ads automation, and appointment scheduling, along with an AI-driven customer segmentation feature that groups users by their interaction patterns and preferences. An analytics dashboard tracks campaign performance and return on investment in real time. E-commerce features include personalized product recommendations and cart-reminder messages, and the platform integrates with more than 40 tools such as Zapier, Stripe, Razorpay, WooCommerce, Mailchimp, Pipedrive, and Dialogflow. Todook targets e-commerce stores, real estate agencies, insurance companies, travel agencies, and other multi-location businesses that need to manage high volumes of customer conversations. It offers a 14-day free trial with no credit card required, followed by tiered paid plans. The site does not state a founding year or the company behind the product, and does not clearly confirm whether a public developer API is available beyond its integration documentation.
At a glance
- Platforms
- Web
- Integrations
- WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, Zapier, Stripe, Razorpay
- Last verified
- August 2026
Who It's For
- •Small to medium-sized businesses
- •E-commerce stores
- •Customer service teams
- •Digital marketing agencies
- •Businesses seeking multi-channel customer engagement
How It Works
- 1Integrates various automation tools enabling businesses to build and manage customer lists.
- 2Automates comment replies, social media interactions, and customer messaging across channels.
- 3Uses AI algorithms for customer segmentation, targeted messaging, and real-time analytics.
- 4Connects seamlessly with e-commerce platforms for personalized product recommendations and cart reminders.
How to Use Todook
- 1Create an account and connect social media or messaging channels.
- 2Design custom messaging flows and automation rules via an intuitive interface.
- 3Set up triggers for automated responses, campaigns, and lead generation.
- 4Monitor performance using a live analytics dashboard and make data-driven adjustments.
Key Features
- •Multi-channel chatbot automation (WhatsApp, Instagram, Facebook, Telegram, Viber)
- •Comment and story automation
- •Drip campaigns and lead-ads automation
- •AI-based customer segmentation
- •Real-time analytics dashboard
- •E-commerce product recommendations and cart reminders
Use Cases
- •Automating customer support across social and messaging channels
- •Running WhatsApp-based sales and lead qualification
- •Sending personalized product recommendations for e-commerce
- •Scheduling appointments through chat automation
Pros & Cons
Advantages
- •Supports over 10 digital channels for centralized management.
- •Relies on AI for intelligent customer segmentation and automation.
- •Provides real-time analytics for data-driven decision making.
- •User-friendly interface for easy setup and customization.
Disadvantages
- •Details on pricing and scalability are limited.
- •Complex workflows may require some technical familiarity.
- •Functionality depends on integration with supported platforms.
Alternatives
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Frequently Asked Questions
What is Todook?
Todook is an AI chatbot platform that automates customer interactions across messaging channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and Viber. Businesses use it to answer customer questions, send product catalogs, qualify leads, and provide support around the clock without writing code, through a visual dashboard for building conversation flows.
How much does Todook cost?
Todook has paid plans starting at $129. A free trial is available.
Is Todook free?
Todook is a paid tool, but it offers a free trial.
What are the best Todook alternatives?
Popular Todook alternatives include ManyChat, Tidio, Chatfuel.
What is Todook used for?
Todook is commonly used for Automating customer support across social and messaging channels, Running WhatsApp-based sales and lead qualification, Sending personalized product recommendations for e-commerce.
What platforms does Todook support?
Todook is available on Web.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.