Tiledesk

Tiledesk is an open-source, no-code platform for building AI chatbots and connecting them to live human agents. A visual flow designer lets business users create conversational logic without writing code, while developers can extend the platform since its dashboard and server components are open source on GitHub. Conversations can be deployed across WhatsApp, Facebook Messenger, Telegram, email, and websites from a single design interface, and a knowledge base module combines semantic and full-text search so bots can answer from a company's own documents. The platform is built for support teams that want automation without losing the option of a human agent: when a bot cannot resolve a request, the conversation hands off to a live operator with full context preserved. It connects to large language models including OpenAI as well as open-source models, and integrates with tools like Dialogflow, Rasa, WordPress, Shopify, and Stripe. Tiledesk positions itself as the backbone for building and running AI agents rather than a single chatbot widget, which suits teams wanting to own their support stack. Paid plans start around €49 per month for a Starter tier with limited conversations and AI agents; pricing details and exact plan limits should be checked directly on the site before committing.