Smartly.AI

Smartly.AI is a conversational AI platform for enterprises that need multilingual customer service and internal automation. Its Agents module builds chatbots, voicebots, and callbots that can hold conversations by chat, voice, or phone, pull data from a company's own systems, and act inside connected tools. A separate Documents AI module handles OCR and data extraction from large volumes of images and documents, including poor-quality scans, while a Workflows layer lets multiple agents coordinate on multi-step processes with human validation steps built in. The company, founded in France in 2012, positions itself for large organizations in regulated or high-volume sectors — banking, telecom, government, and the public sector — and lists clients such as BNP Paribas and Orange. Models can be fine-tuned by language and dialect, which fits the platform's emphasis on francophone and Arabic-dialect markets across France and Africa, and can be deployed on cloud, on-premise, or sovereign infrastructure depending on a client's compliance needs. Pricing is not published on the website; prospective customers must contact sales for a quote, so cost and typical deployment scope aren't verifiable without speaking to the company directly.