ChatFast

ChatFast, built by Noraflow Tech Inc., is an AI chatbot platform that answers customer questions by pulling directly from a business's own website, documents, and knowledge base rather than generating open-ended responses. Every answer is designed to trace back to a specific source, with citations linking to the original page or PDF, and the bot is built to decline questions it can't ground in the material it was given. Setup involves feeding the system website URLs, PDFs, text notes, or custom Q&A pairs, then embedding the resulting chatbot on a site with a short code snippet, no coding required. The platform supports over 100 languages, captures leads and conversation summaries, hands off complex questions to a human agent, and includes an analytics dashboard for tracking what visitors ask and how well the bot answers. A public API is available for connecting the chatbot into other systems. ChatFast has been used by organizations including NYU and the Terranea resort, suggesting adoption across education and hospitality alongside its core e-commerce and consultancy use cases. It offers a 14-day free trial with no credit card required, though specific paid-tier pricing isn't detailed on the marketing site.