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SiteGPT

AI chatbot trained on your website content for 24/7 customer support.

Last updated: Aug 16, 2026

About SiteGPT

SiteGPT lets businesses build a custom AI chatbot trained on their own website content, uploaded files, or raw text, so it can answer visitor questions about a specific product rather than giving generic replies. Once trained, the chatbot can be embedded on marketing sites, in-app help panels, and dedicated help centers to provide instant, around-the-clock responses, reducing the volume of routine support tickets that reach a human team. Beyond answering questions, the chatbot can capture leads, offer quick-reply prompts for common queries, and hand off conversations to a human agent when a question is too complex or sensitive. It connects natively with Crisp, Slack, and Zendesk, and can resync its training data on a daily, weekly, or monthly schedule as a business's content changes. Owners get weekly email digests and analytics showing what visitors are asking, which helps spot gaps in documentation. SiteGPT is built for businesses, agencies managing multiple client sites, and e-commerce stores that want to automate a large share of support conversations without losing accuracy. It offers a 7-day free trial before paid plans begin, though exact pricing tiers are not published on the site. Security compliance includes SOC 2 Type II, GDPR, and a HIPAA assessment.

At a glance

Platforms
Web
Integrations
Crisp, Slack, Zendesk
Last verified
August 2026
Last updated: August 16, 2026

Who It's For

  • •Small to large businesses seeking customer support automation.
  • •E-commerce and SaaS companies.
  • •Support teams looking to enhance efficiency.
  • •Digital marketing agencies managing client websites.
  • •Organizations needing multilingual support.

How It Works

  1. 1Sync training data by inputting website URL, uploading files, or providing raw text.
  2. 2Embed the chatbot on multiple sites like marketing pages or help centers.
  3. 3Use real chat history and feedback to improve the chatbot's responses over time.

How to Use SiteGPT

  1. 1Enter your website URL or upload content for training.
  2. 2Install the chatbot on your desired platforms via embed code.
  3. 3Monitor interactions, provide feedback, and refine the chatbot to improve responses.

Key Features

  • •Custom chatbot trained on site content, files, or text
  • •Human escalation for complex questions
  • •Lead capture
  • •Analytics on visitor questions
  • •Scheduled content resyncing

Use Cases

  • •Automate routine customer support tickets
  • •Capture leads from website visitors
  • •Provide 24/7 in-app help
  • •Give agencies a support add-on for client sites

Pros & Cons

Advantages

  • •Uses GPT-4 for high-quality, natural language responses.
  • •Easy setup with content syncing and embedding options.
  • •Supports multiple integrations and automation features.
  • •Provides a 7-day free trial for testing.

Disadvantages

  • •Retraining process currently manual, not automated.
  • •Large file uploads may require contacting support.
  • •Pricing details are not specified in the summary.

Alternatives

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Frequently Asked Questions

What is SiteGPT?

SiteGPT lets businesses build a custom AI chatbot trained on their own website content, uploaded files, or raw text, so it can answer visitor questions about a specific product rather than giving generic replies. Once trained, the chatbot can be embedded on marketing sites, in-app help panels, and dedicated help centers to provide instant, around-the-clock responses, reducing the volume of routine support tickets that reach a human team.

How much does SiteGPT cost?

SiteGPT uses custom pricing — contact the vendor for a quote.

Is SiteGPT free?

SiteGPT is a paid tool and does not offer a free plan.

What are the best SiteGPT alternatives?

Popular SiteGPT alternatives include Intercom, Chatbase, Tidio.

What is SiteGPT used for?

SiteGPT is commonly used for Automate routine customer support tickets, Capture leads from website visitors, Provide 24/7 in-app help.

What platforms does SiteGPT support?

SiteGPT is available on Web.

Information Accuracy

Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.