
Norby AI
No-code chatbot builder that trains on your own content.
Pricing
About Norby AI
Norby AI is a no-code chatbot builder made by the Estonian company Norby AI OÜ, based in Tallinn. Users create an account, paste their FAQs, product descriptions, or other documentation into the dashboard, and add a code snippet to their website — the chatbot then answers customer questions using that content, powered by an underlying language model. Beyond text replies, the chatbot can display product cards, forms, and other interactive widgets, and it supports 17 languages, including recognizing typos and different word forms. Deployment isn't limited to a website widget: Norby can also be set up on Discord, Telegram, and Instagram, though the company notes some of these integrations require technical setup help. The platform targets startups, personal brands, and small companies that want automated customer support and sales conversations without hiring developers or writing code. Pricing follows a freemium model — a free tier includes unlimited chat plus one automation, with additional automations priced at roughly €0.17 per day. Since the chatbot's answers are only as good as the content it's trained on, results will vary with how complete and well-organized a business's FAQs and documentation are.
At a glance
- Company
- Norby AI OÜ
- Platforms
- Web
- Integrations
- Discord, Telegram, Instagram
- Last verified
- August 2026
Who It's For
- •Small and medium businesses seeking customer support automation.
- •E-commerce and service providers.
- •Businesses looking to improve sales automation.
- •Organizations aiming for easy-to-use AI chat solutions without technical expertise.
- •Global companies needing multi-language chatbot support.
How It Works
- 1Copy and paste product, service, or FAQ content into Norby.
- 2Norby AI learns from the input and can deliver quick, accurate responses.
- 3Build chatbots with interactive widgets like product cards, forms, and buttons.
- 4Integrate Norby AI into websites, messaging platforms, or social media channels.
How to Use Norby AI
- 1Register for an account on Norby IO.
- 2Verify your email to activate your account.
- 3Create automation by adding your business content.
- 4Customize the chatbot’s appearance and add interactive widgets.
- 5Deploy the chatbot on your preferred platform and start engaging customers.
Key Features
- •No-code chatbot builder
- •Trains on uploaded FAQs and documents
- •Multi-language support (17 languages)
- •Customizable branding
- •Interactive widgets (product cards, forms, buttons)
- •Multi-platform deployment
Use Cases
- •Automate customer support on a website
- •Answer FAQs from uploaded documents
- •Deploy a support chatbot to Discord or Telegram
- •Generate sales leads through chat widgets
Pros & Cons
Advantages
- •User-friendly, no programming required, suitable for non-technical users.
- •Supports multiple platforms and languages, easy integrations.
- •Affordable freemium model with low-cost automations for scaling.
Disadvantages
- •Limited detailed customization options compared to more advanced AI platforms.
- •The free version supports only one automation, which may be restrictive for larger needs.
- •Some advanced features might require technical understanding for setup.
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Frequently Asked Questions
What is Norby AI?
Norby AI is a no-code chatbot builder made by the Estonian company Norby AI OÜ, based in Tallinn. Users create an account, paste their FAQs, product descriptions, or other documentation into the dashboard, and add a code snippet to their website — the chatbot then answers customer questions using that content, powered by an underlying language model.
How much does Norby AI cost?
Norby AI has a free plan; paid plans start at $0.17.
Is Norby AI free?
Yes, Norby AI offers a free plan you can start with.
What are the best Norby AI alternatives?
Popular Norby AI alternatives include Intercom, Tidio, Chatbase.
What is Norby AI used for?
Norby AI is commonly used for Automate customer support on a website, Answer FAQs from uploaded documents, Deploy a support chatbot to Discord or Telegram.
What platforms does Norby AI support?
Norby AI is available on Web.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.