ChatIQ AI

ChatIQ is a customer support platform that combines an AI chatbot with a ticketing system. Businesses train the bot on their own data by scraping their website, uploading PDFs, or pasting in plain text, and the assistant then answers visitor questions in real time using that material. Support requests the bot cannot resolve are automatically categorized by priority and routed into a ticketing dashboard, where staff can review conversations and draft email replies with AI assistance. The tool targets businesses of any size that want to automate first-line customer service without hiring a large support team, from e-commerce shops to SaaS companies needing round-the-clock coverage. Its distinguishing feature is a "smart memory" that stores past replies so repeat questions get answered in under two seconds, alongside a dashboard for managing tickets and drafting responses inline. It offers an embeddable website widget, an iOS app, and customizable branding such as colors and logos. Plans run from a Starter tier at $7 a month up to an Enterprise tier at $195 a month, with a 14-day free trial. One limitation is that the site does not publish details of a developer API, so integrating ChatIQ into other tools beyond its own widget is unclear.