Relevance AI

Relevance AI, built by OnSearch Pty Ltd, is a platform for creating and running AI agents that automate business workflows in sales, customer success, marketing, HR, and operations. Rather than a single chatbot, it lets teams assemble specialist agents from pre-built templates, such as a research and enrichment agent, a pre-meeting prepper, or a post-call action agent, and have them work with some autonomy while still routing certain decisions through human approval. Under the hood, the platform routes requests across multiple LLMs to balance cost and performance, and it includes built-in evaluation, monitoring, and real-time tracing so teams can see how an agent is performing. A shared context layer lets multiple agents draw on the same business knowledge rather than each starting from scratch. The company reports over 1,000 app integrations, including HubSpot, Salesforce, Slack, Gmail, and major data warehouses like Snowflake and Databricks, plus a public API and MCP support for developers. Relevance AI targets enterprise go-to-market and operations teams, and its pricing is usage-based, reportedly averaging under ten cents per completed task. The platform holds SOC 2 Type II and GDPR compliance. One limitation: because agents run somewhat autonomously, teams still need to configure approval steps to keep quality and cost under control.