Perfect Wiki

Perfect Wiki is a knowledge-base tool built to live inside Microsoft Teams rather than as a separate app employees must remember to open. Teams store SOPs, manuals, FAQs, and training material in a searchable wiki, and an AI layer built on Azure OpenAI answers natural-language questions with citations back to source documents, drawing only from a company's own internal content rather than the open web. Users can save Teams chat messages into a wiki page with one click, and weekly reports surface questions the wiki couldn't answer, highlighting gaps to fill. Beyond Teams tabs and channel integration, answers can surface through SharePoint, Copilot, ChatGPT, Claude, Slack, Mattermost, kChat, browser extensions, Power Automate, and Salesforce. It responds in more than 28 languages and states that customer content isn't used to train underlying models. The tool targets operations, IT, legal, and contact-center teams — anywhere institutional knowledge concentrates in a few people and creates a bottleneck when they're unavailable. Founded in 2020 and based in Tbilisi, Georgia, Perfect Wiki says over 10,000 companies use it and it was featured at Microsoft Build 2024. Pricing starts at $12 per editor per month on annual billing, with a minimum of five editors and unlimited free readers; API access is limited to an MCP server rather than a general-purpose REST API.