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HubbleIQ

Monitors network performance and automates IT support with an AI agent.

Last updated: Aug 5, 2026

Pricing

Updated: Jul 2, 2025
Starting Price
$25
Pricing Model
subscription
Free Plan
No
Free Trial
Yes

About HubbleIQ

HubbleIQ is a network performance monitoring platform that measures download and upload speeds, jitter, latency, and packet loss to help organizations spot connectivity problems before they disrupt users. Its WiFi and remote device monitoring can flag unstable connections and outages without requiring extra software on end-user devices, which is aimed at IT teams supporting distributed networks, especially in K-12 schools. The company's newer product, Fyxit AI (marketed on the site as FixITMate), adds an AI support agent named Rosie that chats with users over text or voice to diagnose common problems like slow WiFi or camera issues. It resolves an estimated 60% of routine requests automatically and, when it can't, builds a structured ticket with diagnostic context and routes it to a human technician through existing systems like Incident IQ, Zendesk, or Freshdesk. It deploys as a Chrome extension through Google Admin Console, which keeps rollout to a school or business fairly quick. HubbleIQ is based in Orinda, California, and pitches itself as accessible to IT teams without deep networking expertise. The site doesn't state a founding year or mention a public API for its monitoring data.

At a glance

Company
HubbleIQ
Platforms
Web, Chrome Extension
Integrations
Incident IQ, Zendesk, Freshdesk, Google Admin Console
Last verified
August 2026
Last updated: August 5, 2026

Who It's For

  • •IT teams in organizations and educational institutions.
  • •Healthcare providers requiring reliable online access.
  • •Organizations working to bridge digital divide gaps.
  • •Managed service providers and network administrators.

How It Works

  1. 1Uses sophisticated analytics to assess network and performance metrics.
  2. 2Monitors LAN, WAN, and Cloud environments for critical issues.
  3. 3Provides real-time data analysis to identify performance hiccups.
  4. 4Offers AI-driven support tools like FixITMate for proactive issue resolution.

How to Use HubbleIQ

  1. 1Sign up and onboard easily via the user-friendly platform.
  2. 2Set up monitoring for specific network environments.
  3. 3Use the analytics dashboard to track performance metrics.
  4. 4Leverage AI support tools for automated problem-solving.

Key Features

  • •Network speed and performance monitoring
  • •WiFi stability tracking
  • •Remote device monitoring
  • •Fyxit AI (FixITMate) IT support agent
  • •Automated ticket creation and escalation
  • •Text and voice AI chat support

Use Cases

  • •Monitoring internet and WiFi performance in schools
  • •Automating first-line IT helpdesk support
  • •Diagnosing connectivity issues remotely
  • •Reducing IT ticket volume for K-12 districts

Pros & Cons

Advantages

  • •Proactive problem detection with AI-driven tools.
  • •Easy onboarding without technical expertise.
  • •Supports various environments including LAN, WAN, and Cloud.
  • •Effective for organizations focused on digital equity.

Disadvantages

  • •Pricing might be a concern for smaller organizations.
  • •Focus primarily on network performance; less on other IT aspects.
  • •Limited information on integration with other enterprise tools.

Alternatives

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Frequently Asked Questions

What is HubbleIQ?

HubbleIQ is a network performance monitoring platform that measures download and upload speeds, jitter, latency, and packet loss to help organizations spot connectivity problems before they disrupt users. Its WiFi and remote device monitoring can flag unstable connections and outages without requiring extra software on end-user devices, which is aimed at IT teams supporting distributed networks, especially in K-12 schools.

How much does HubbleIQ cost?

HubbleIQ has paid plans starting at $25. A free trial is available.

Is HubbleIQ free?

HubbleIQ is a paid tool, but it offers a free trial.

What are the best HubbleIQ alternatives?

Popular HubbleIQ alternatives include Zendesk, Freshservice, SolarWinds.

What is HubbleIQ used for?

HubbleIQ is commonly used for Monitoring internet and WiFi performance in schools, Automating first-line IT helpdesk support, Diagnosing connectivity issues remotely.

What platforms does HubbleIQ support?

HubbleIQ is available on Web, Chrome Extension.

Information Accuracy

Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.