Hoory AI

Hoory AI is an all-in-one customer support platform combining live chat, an AI assistant with a chatbot builder, an AI-powered call center, and an omnichannel inbox that consolidates messages from different channels into a single view. Support teams can design custom chatbot conversation flows, speed up responses with canned replies and macros, and route repetitive work through workflow automation instead of handling every ticket manually. The platform supports multiple languages across both text and audio, including transliteration between scripts, which matters for the industries it targets: healthcare and insurance, real estate, retail and e-commerce, gaming and entertainment, and banking and finance. Hoory reports its AI resolves around 85% of conversations on its own, with roughly a 5% error rate, across about 840 million messages handled annually, positioning it for businesses with high support volume that want to reduce headcount costs. Mobile apps are available on iOS and Android in addition to the web platform. New users get a 14-day free trial with no credit card required, though detailed pricing tiers beyond the trial are not published on the homepage. One limitation: the specific AI or language models powering the assistant are not disclosed.