UChat
No-code AI chatbot platform for omnichannel customer engagement.
About UChat
UChat is a no-code chatbot platform that lets businesses build and deploy AI-powered agents across more than 15 messaging channels, including WhatsApp, Facebook Messenger, Instagram, Telegram, SMS, voice, WeChat, Line, Slack, Viber, and TikTok. A visual drag-and-drop flow builder is used to design conversation logic and automation without writing code, covering tasks like sales qualification, customer support, and order-related messaging. When a conversation needs a human, UChat can hand it off to a live agent, with a Kanban-style ticket board and a mobile app for managing conversations on the go. The platform includes real-time analytics for tracking performance and customer sentiment, and it connects to tools like Shopify, HubSpot, Zapier, Stripe, Calendly, and Google Sheets, along with a partner API for developers who want deeper integration. UChat is aimed at non-technical business owners, digital creators, marketers, and larger enterprises that need to manage customer conversations across many channels from one place. The company reports serving more than 20,000 businesses and handling over 500 million messages a month, with a 14-day free trial available. Its founding year is not stated on the site.
At a glance
- Platforms
- Web, API
- API
- Available
- Integrations
- Shopify, HubSpot, Zapier, Stripe, Calendly, Google Sheets, WhatsApp, Facebook Messenger
- Last verified
- August 2026
Who It's For
- •Small to medium-sized businesses
- •Ecommerce stores
- •Marketing teams
- •Customer support teams
- •Business owners seeking automation solutions
How It Works
- 1Build chatbot flows using a visual drag-and-drop interface.
- 2Deploy chatbots across multiple social and messaging channels.
- 3Integrate AI models like OpenAI/ChatGPT for personalized responses.
- 4Automate customer conversations, support, sales, and marketing tasks.
- 5Manage interactions centrally with inbox and live chat features.
How to Use UChat
- 1Sign up and connect your social or messaging channels.
- 2Use the drag-and-drop builder to design conversation flows.
- 3Add automation triggers, keywords, and AI responses as needed.
- 4Deploy the chatbot across selected channels.
- 5Monitor conversations, manage inbox, and transfer to human agents if needed.
Key Features
- •Visual drag-and-drop flow builder
- •AI-powered chatbot agents
- •Live agent handover
- •Kanban-style ticket management
- •Real-time analytics and sentiment tracking
- •Broadcast messaging
Use Cases
- •24/7 customer support automation
- •Sales and lead qualification
- •Omnichannel customer engagement across 15+ channels
- •Ecommerce checkout and order notifications
Pros & Cons
Advantages
- •Supports 12+ messaging channels for broad reach
- •No coding skills required with visual builder
- •AI integration enhances personalized conversations
- •Includes ecommerce and automation features
Disadvantages
- •Limited details on free plan or pricing
- •Quota limit exceeded for some third-party search APIs at the moment
- •Potential complexity for advanced automation without training
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Frequently Asked Questions
What is UChat?
UChat is a no-code chatbot platform that lets businesses build and deploy AI-powered agents across more than 15 messaging channels, including WhatsApp, Facebook Messenger, Instagram, Telegram, SMS, voice, WeChat, Line, Slack, Viber, and TikTok. A visual drag-and-drop flow builder is used to design conversation logic and automation without writing code, covering tasks like sales qualification, customer support, and order-related messaging.
How much does UChat cost?
UChat uses custom pricing — contact the vendor for a quote. A free trial is available.
Is UChat free?
UChat is a paid tool, but it offers a free trial.
What are the best UChat alternatives?
Popular UChat alternatives include ManyChat, Chatfuel, Tidio.
What is UChat used for?
UChat is commonly used for 24/7 customer support automation, Sales and lead qualification, Omnichannel customer engagement across 15+ channels.
Does UChat have an API?
Yes, UChat offers an API for developers.
What platforms does UChat support?
UChat is available on Web, API.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.