SmartSuite
No-code work management platform for projects, workflows, and enterprise operations.
Pricing
About SmartSuite
SmartSuite is a no-code work-management platform that lets teams build structured, database-style workflows for projects, processes, and everyday business operations without relying on IT or developers. It organizes solution areas around GRC and resilience (AI governance, compliance, audit, risk), IT service delivery, project and portfolio management, and general business operations such as HR, sales, procurement, and legal. Teams can build workflows from scratch or start from more than 200 templates, then extend them with AI agents that the company says can monitor workflows, make decisions, and take action, alongside native connectors, APIs, webhooks, and iPaaS support for linking to outside systems. The platform is built for enterprises and mid-sized companies consolidating multiple point tools into one system, and lists customers including Apple Bank, DTCC, Takeda, UCLA, and Capital One. It is available as a web application and through iOS and Android mobile apps, and maintains SOC 2 Type II, ISO 27001, GDPR, and HIPAA-aligned security with AES-256 encryption and both U.S. and EU data hosting options. SmartSuite offers a free trial with custom enterprise pricing rather than published per-seat rates, so exact cost depends on a sales conversation. The site does not state a specific founding year.
At a glance
- Platforms
- Web, iOS, Android
- API
- Available
- Last verified
- August 2026
Who It's For
- •Small to large businesses seeking a versatile work management platform.
- •Teams and departments needing to centralize data and automate workflows.
- •Project managers, marketing teams, HR professionals, and sales teams.
How It Works
- 1Users create 'Solutions' which are essentially applications tailored to specific business needs, such as managing projects, tracking sales leads, or organizing HR data.
- 2Within each Solution, users define 'Apps' (similar to tables or databases) to hold different types of information.
- 3Data is entered and managed in 'Records' within these Apps, with various field types available.
- 4Users can automate workflows using SmartSuite's automation features, set up permissions, and generate reports.
How to Use SmartSuite
- 1Sign up for a SmartSuite account and choose a template or start from scratch.
- 2Create your first 'Solution' based on your workflow needs (e.g., 'Project Management').
- 3Add 'Apps' within your Solution (e.g., 'Tasks', 'Team Members', 'Client Info').
- 4Customize fields within each App to suit your data requirements.
- 5Invite team members, assign tasks, and track progress using the various views (grid, card, calendar, etc.).
- 6Utilize automations to streamline repetitive tasks and reporting features for insights.
Key Features
- •No-code workflow builder
- •200+ industry templates
- •AI agents for workflow monitoring and actions
- •GRC, ITSM, PPM, and business-ops solution templates
- •APIs, webhooks, and iPaaS connectors
- •Role-based access and audit trails
Use Cases
- •Consolidating multiple work tools into one platform
- •Managing IT service delivery and incident response
- •Tracking project portfolios and resources
- •Governance, risk, and compliance workflows
Pros & Cons
Advantages
- •Highly customizable to fit diverse business needs and workflows.
- •Offers a wide range of features, from project management to CRM, within one platform.
- •Intuitive interface with multiple view options enhances user adaptability and productivity.
- •Strong automation capabilities significantly reduce manual tasks and improve efficiency.
Disadvantages
- •Learning curve for new users due to the extensive features and customization options.
- •Pricing might be a barrier for very small businesses or individual users compared to simpler tools.
Alternatives
- Airtable
- monday.com
- ClickUp
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Frequently Asked Questions
What is SmartSuite?
SmartSuite is a no-code work-management platform that lets teams build structured, database-style workflows for projects, processes, and everyday business operations without relying on IT or developers. It organizes solution areas around GRC and resilience (AI governance, compliance, audit, risk), IT service delivery, project and portfolio management, and general business operations such as HR, sales, procurement, and legal.
How much does SmartSuite cost?
SmartSuite has a free plan; paid plans start at $12. A free trial is available.
Is SmartSuite free?
Yes, SmartSuite offers a free plan you can start with.
What are the best SmartSuite alternatives?
Popular SmartSuite alternatives include Airtable, monday.com, ClickUp.
What is SmartSuite used for?
SmartSuite is commonly used for Consolidating multiple work tools into one platform, Managing IT service delivery and incident response, Tracking project portfolios and resources.
Does SmartSuite have an API?
Yes, SmartSuite offers an API for developers.
What platforms does SmartSuite support?
SmartSuite is available on Web, iOS, Android.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.