# Smartly.AI

AI-powered chatbots for customer service automation.

- Category: Content Creation
- Pricing: Contact for pricing
- Tags: Chatbots, Customer Service
- Website: https://smartly.ai/?via=aigregator
- Aigregator page: https://aigregator.com/tools/smartly-ai
- API: https://x402.aigregator.com/v1/tools/smartly-ai

## Overview
Smartly.AI provides no-code platforms to build, deploy, and monitor AI agents resembling ChatGPT, designed for customer service. Their solutions automate routine inquiries, offer 24/7 support, reduce operational costs, and enhance user satisfaction. Using Retrieval Augmented Generation (RAG) technology, the platform enables rapid creation of custom AI agents that respond based on your knowledge base documents, in over 70 languages. It integrates with major AI models like OpenAI, Mistral, Anthropic, Cohere, and Google, and can be deployed across websites, mobile apps, Messenger, WhatsApp, and Twitter. The platform also includes knowledge management, analytics, and collaboration tools to streamline customer support operations.
## Key Features
- No-code platform for creating AI chatbots.
- Supports over 70 languages and handles typos/grammatical errors.
- Retrieval Augmented Generation (RAG) for quick, accurate responses.
- Multi-channel deployment including web, mobile, Messenger, WhatsApp, and X.
- Knowledge base management, analytics, and team collaboration.

## Use Cases
- Automating customer support inquiries.
- Providing 24/7 user assistance on websites and apps.
- Reducing support costs and increasing operational efficiency.
- Managing multi-channel customer engagement including chat, mobile, and social media.

## Who It Is For
- Customer support teams.
- Businesses seeking automation for customer inquiries.
- Companies requiring multilingual AI support.
- Organizations looking to deploy AI across multiple communication channels.

## Pros
- Rapid deployment with reduced development time.
- Supports multiple major AI models and channels.
- No-code platform simplifies AI agent creation.
- Advanced technology ensures high response accuracy.

## Cons
- Dependent on integration with existing knowledge bases.
- May require additional training for optimal use.
- Cost implications for extensive deployment and support.

## Alternatives
- Zendesk Answer Bot
- Intercom Custom Bots
- LivePerson AI

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Source: Aigregator — AI tools directory. https://aigregator.com/tools/smartly-ai