# Reviewly

AI-powered review management platform for collecting and responding to customer reviews.

- Category: Business & Finance
- Pricing: Contact for pricing
- Tags: Customer Service, Marketing Tools
- Website: https://reviewly.ai/?via=aigregator
- Aigregator page: https://aigregator.com/tools/reviewly
- API: https://x402.aigregator.com/v1/tools/reviewly

## Overview
Reviewly is an AI-powered review management software designed to help businesses enhance their online reputation and search rankings through automated review collection and intelligent response generation. The platform enables organizations to collect reviews from customers across 100+ countries, request feedback via SMS with high open rates, and automatically generate personalized responses to reviews using artificial intelligence technology. Reviewly is built for businesses of all sizes, from small local operations to large corporations, offering features like instant SMS notifications for new Google reviews and easy integration with Google Business Profiles. A notable limitation is that the platform's core functionality appears primarily focused on Google reviews, which may limit utility for businesses seeking broader multi-platform review management across other platforms like Trustpilot or Yelp.
## Key Features
- AI-powered review response generation
- SMS-based review requests and responses
- Google Review collection automation
- Instant SMS alerts for new reviews
- Google Business Profile integration
- Multi-country review collection (100+ countries)
- 14-day free trial with full feature access
- White label solutions available
- No credit card required to start

## Use Cases
- Small local businesses seeking to build online reputation and improve Google search rankings
- Multi-location enterprises needing centralized review management across numerous business profiles
- Service-based companies collecting customer feedback and testimonials systematically
- Businesses automating customer review requests via SMS to increase response rates
- Organizations requiring quick response to customer reviews to maintain positive online presence

## Who It Is For
- Small and local businesses
- Multi-location enterprises
- Service-based companies
- Agencies offering review management services
- Businesses focused on improving online reputation and search rankings

## Pros
- Extremely high SMS open rate of 98% ensures review requests are actually seen by customers
- AI-powered response generation saves significant time managing reviews across multiple accounts
- Simple 3-click setup process with immediate access to full features during free trial
- Global coverage spanning 100+ countries for international businesses

## Cons
- Platform appears focused primarily on Google Reviews, limiting multi-platform review management capabilities
- SMS-based collection may not suit all customer preferences or international regions
- Limited information available about pricing tiers and feature limitations for paid plans

## Alternatives
- [BlockSurvey](https://aigregator.com/tools/blocksurvey)
- [CrowdView](https://aigregator.com/tools/crowdview)
- Birdeye
- Trustpilot

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Source: Aigregator — AI tools directory. https://aigregator.com/tools/reviewly