PixieBrix
Browser extension that monitors and enforces policy on agent actions.
Pricing
About PixieBrix
PixieBrix is a browser-based platform for monitoring and controlling what employees do inside web applications, aimed primarily at contact centers, BPOs, and financial services firms. It installs as a lightweight Chrome or Edge extension, with no OS-level install required, and logs agent actions such as refunds, copy-paste events, data entry, and record edits across any web app the agent uses, not just systems that already produce logs. On top of that activity feed sits a policy engine: teams can write granular rules that monitor, warn on, or outright block specific actions, including logic that correlates behavior across browser tabs, such as matching a live customer call to a real-time account lookup. This is pitched mainly as a fraud and compliance tool, catching refund or discount abuse, shipping fraud, loyalty point fraud, and account takeover attempts, plus an audit trail for investigations. PixieBrix says deployment takes minutes rather than months, works across any operating system, and supports bring-your-own-device and contractor setups. It holds SOC 2, PCI-DSS, GDPR, and CASA Tier 2 certifications, which fits its focus on regulated environments. Customers named on the site include TaskUs, StarTek, and Teleperformance. Specific subscription pricing is not published on the homepage.
At a glance
- Company
- PixieBrix
- Platforms
- Chrome Extension
- Last verified
- August 2026
Who It's For
- •Business users looking to automate repetitive tasks
- •Sales and customer support professionals
- •Operations teams
- •Developers and technical users who want to quickly build browser-based tools
- •Anyone looking to customize and optimize their web workflows
How It Works
- 1Users install the PixieBrix browser extension.
- 2They can then use a visual builder or code editor to create 'mods' (modifications) or 'bricks' (reusable components).
- 3These mods can trigger actions based on user interactions (e.g., clicking a button, visiting a page) or external data.
- 4The platform injects custom logic and UI elements directly into the browser, enabling real-time automation and enhancement of web pages.
How to Use PixieBrix
- 1Install the PixieBrix Chrome extension.
- 2Open the PixieBrix sidebar on any website.
- 3Start building a new mod by selecting a template or creating from scratch.
- 4Use the visual editor to define triggers (when the mod should run) and actions (what the mod should do).
- 5Deploy the mod to your browser or share it with a team.
Key Features
- •Browser-level agent activity monitoring
- •Customizable policy engine to warn or block actions
- •Cross-tab correlation for fraud detection
- •Audit logging for investigations
- •Chrome/Edge extension with no OS-level install
Use Cases
- •Detecting refund and discount fraud in contact centers
- •Preventing agent data exfiltration and account takeover
- •Auditing agent actions for compliance investigations
- •Monitoring BYOD and contractor agents
Pros & Cons
Advantages
- •Empowers non-technical users to build powerful automations without extensive coding.
- •Works directly within the browser, avoiding the need for backend changes or complex IT deployments.
- •Highly customizable, allowing users to tailor web applications to their specific needs.
- •Improves productivity by automating routine tasks and streamlining workflows.
Disadvantages
- •Relies on browser extension technology, which might have compatibility issues with certain enterprise security policies.
- •Requires users to understand basic logic for more complex automations.
- •Performance can be affected by the complexity of the 'mods' and the website's structure.
Alternatives
- Verint
- NICE Actimize
- Observe.AI
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Frequently Asked Questions
What is PixieBrix?
PixieBrix is a browser-based platform for monitoring and controlling what employees do inside web applications, aimed primarily at contact centers, BPOs, and financial services firms. It installs as a lightweight Chrome or Edge extension, with no OS-level install required, and logs agent actions such as refunds, copy-paste events, data entry, and record edits across any web app the agent uses, not just systems that already produce logs.
How much does PixieBrix cost?
PixieBrix has a free plan; paid plans start at $40. A free trial is available.
Is PixieBrix free?
Yes, PixieBrix offers a free plan you can start with.
What are the best PixieBrix alternatives?
Popular PixieBrix alternatives include Verint, NICE Actimize, Observe.AI.
What is PixieBrix used for?
PixieBrix is commonly used for Detecting refund and discount fraud in contact centers, Preventing agent data exfiltration and account takeover, Auditing agent actions for compliance investigations.
What platforms does PixieBrix support?
PixieBrix is available on Chrome Extension.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.