Mendable AI

Mendable is a platform for building AI-powered answer assistants trained on a company's own documentation and knowledge sources. Teams connect content from GitHub, Notion, Confluence, Google Drive, Salesforce, Zendesk, Slack, Docusaurus, GitBook, ReadMe, YouTube, PDFs, and WordPress, and Mendable ingests that material to power a chat-based assistant that answers customer and employee questions with cited sources rather than open-ended guesses. The product is aimed at support, sales, and product teams that want to cut down repetitive tickets and give users self-service answers grounded in real docs. It ships as embeddable components — search bars, chat bubbles, and full chat widgets — built in React, vanilla JavaScript, or through a direct API, so it can be dropped into an existing site or app. Admins can correct answers, edit prompts, and choose between multiple base models including GPT-3.5-Turbo and GPT-4, with a privacy-first option for sensitive data. The platform is SOC 2 Type II certified with role-based access control and SSO, and it includes a usage analytics dashboard. Mendable offers a free plan with 300 message credits (GPT-4 responses cost more), and custom enterprise pricing beyond that. It's built by SideGuide Technologies and backed by Y Combinator. One limitation: answer quality depends entirely on how complete and current the connected documentation is.