Ideta

Ideta is a no-code platform for building chatbots, live chat widgets, and voice-based callbots that automate customer conversations. Users create bots and dialogue scenarios without programming, then deploy them across channels including websites, Facebook Messenger, Microsoft Teams, and voice assistants. The platform reports serving more than 2,000 bots and 40,000 users. Beyond basic chatbots, Ideta includes a Livechat tool for real-time website engagement, a callbot for automated phone conversations, and workflow automation built on webhooks that can connect bots to third-party apps and internal databases. An AI Community Manager auto-responds to comments on Facebook and Instagram, and a separate AI Assistant for LinkedIn can generate and translate comment replies. Bots can hand off conversations to a human agent when needed, and the platform is designed to run continuously to reduce support team workload. Ideta targets businesses in sectors such as education, real estate, tourism, and HR that want to automate routine customer interactions and community management. It offers a free tier described as usable "until you're ready to launch," after which paid plans apply, though specific pricing tiers are not detailed on the homepage. Documentation, a Udemy course, and a community forum called Tanuki Tribe support onboarding.