Hello24

Hello24 is a WhatsApp commerce and marketing automation platform built for online brands, particularly those running on Shopify or WooCommerce. It lets businesses set up a WhatsApp storefront where customers can browse products and complete checkout without leaving the chat, and it layers on order and shipment notifications so buyers stay informed after purchase. On the marketing side, Hello24 automates abandoned-cart recovery messages and lets teams run targeted campaigns and lead-qualification flows directly inside WhatsApp, alongside an AI-driven chatbot that can hold conversational exchanges with shoppers. A shared inbox consolidates customer support so agents can respond around the clock, with segmentation and analytics tools to track how campaigns and support interactions are performing. The platform connects to Shopify, WooCommerce, Zoho CRM, Google Sheets, and Instagram DMs, and it runs on the official WhatsApp Business API, holding ISO 27001:2013 certification and Meta Tech Partner status. Hello24 is built by Hello24 Digicom Pvt. Limited and says it serves more than 500 online brands. It suits e-commerce teams that want to turn WhatsApp into a full sales and support channel rather than just a notification tool. One limitation: pricing details are not published on the main site, so buyers need to reach out or check a separate pricing page to understand costs.