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Faraday

Predictive customer intelligence platform combining consumer data with ML models.

Last updated: Aug 3, 2026

Pricing

Updated: Sep 10, 2025
Starting Price
Contact for pricing
Pricing Model
subscription
Free Plan
No
Free Trial
No

About Faraday

Faraday is a customer context platform that helps businesses predict behaviors like churn, conversion likelihood, and next best offer. It works by combining a proprietary dataset called the Faraday Identity Graph, which holds more than 1,500 attributes on roughly 240 million U.S. adults, with a company's own first-party customer data. That combined data trains predictive models that can be delivered through a REST API, the Model Context Protocol (MCP), batch exports, or direct integration with data warehouses such as BigQuery, Snowflake, and Redshift. The company, founded in 2012 and based in Burlington, Vermont, targets consumer brands, financial services and insurance firms, home services companies, marketing agencies, and SaaS platforms that want to act on customer scores inside their existing marketing and sales tools. Faraday connects with dozens of platforms including Shopify, Salesforce, HubSpot, Klaviyo, Google Ads, and Facebook, and lists over 40 total integrations. It offers a self-serve Pro tier with pay-per-match pricing and a custom Enterprise tier with dedicated model-building support. Faraday reports SOC 2 Type II audits since 2020 and compliance with HIPAA, GDPR, and CCPA. Because the platform depends on third-party data coverage limited to U.S. adults, its predictions are less useful for businesses serving customers outside the United States.

At a glance

Company
Faraday (est. 2012)
Platforms
Web, API
API
Available
Integrations
Shopify, Salesforce, HubSpot, Klaviyo, Google Ads, Facebook, Segment, Marketo
Last verified
August 2026
Last updated: August 3, 2026

Who It's For

  • •Data science teams
  • •Data engineers
  • •Marketing and product teams
  • •Customer experience professionals

How It Works

  1. 1Connect to existing data sources like Snowflake, BigQuery, Postgres, or upload CSV files.
  2. 2Create datasets by mapping columns and extracting customer and event data.
  3. 3Build cohorts to segment key customer groups based on event and trait data.
  4. 4Declare prediction objectives using built-in or custom outcomes.
  5. 5Define scopes to specify populations for prediction deployment.
  6. 6Deploy predictions to various platforms via targets and integrations.

How to Use Faraday

  1. 1Set up connections to your data sources or upload data files.
  2. 2Import and prepare your data by creating datasets and mapping columns.
  3. 3Define customer segments (cohorts) relevant to your prediction goals.
  4. 4Select or create prediction objectives for customer behaviors.
  5. 5Configure prediction scopes based on cohorts and objectives.
  6. 6Deploy resulting predictions through integrated platforms or APIs.

Key Features

  • •Faraday Identity Graph consumer dataset
  • •Custom predictive models for churn, conversion, and next best offer
  • •REST API and MCP delivery
  • •Data warehouse integrations
  • •Persona clustering dashboard

Use Cases

  • •Score leads by propensity to convert
  • •Predict customer churn risk
  • •Identify next best offer for existing customers
  • •Feed enriched customer context to AI agent workflows

Pros & Cons

Advantages

  • •Rich built-in data attributes and machine learning models
  • •Extensive automation and ease of integration with existing data sources
  • •Compliance with industry regulations
  • •Templates for common predictive use cases

Disadvantages

  • •May require technical expertise for API-based setup
  • •Pricing details are not specified on the site
  • •Potential learning curve for new users unfamiliar with data pipelines

Alternatives

  • Clearbit
  • 6sense
  • Segment

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Frequently Asked Questions

What is Faraday?

Faraday is a customer context platform that helps businesses predict behaviors like churn, conversion likelihood, and next best offer. It works by combining a proprietary dataset called the Faraday Identity Graph, which holds more than 1,500 attributes on roughly 240 million U.

How much does Faraday cost?

Faraday uses custom pricing — contact the vendor for a quote.

Is Faraday free?

Faraday is a paid tool and does not offer a free plan.

What are the best Faraday alternatives?

Popular Faraday alternatives include Clearbit, 6sense, Segment.

What is Faraday used for?

Faraday is commonly used for Score leads by propensity to convert, Predict customer churn risk, Identify next best offer for existing customers.

Does Faraday have an API?

Yes, Faraday offers an API for developers.

What platforms does Faraday support?

Faraday is available on Web, API.

Information Accuracy

Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.