ChartX

ChartX is billing and administration software built for California assisted-living facilities, with a focus on automating Medi-Cal claims. It handles the full claims cycle end to end: filing, follow-ups, automatic denial detection and resubmission, and appeals, all from a single platform with real-time patient record syncing and financial analytics. The platform also automates parts of resident onboarding: staff upload a new resident's individual service plan, and the AI processes it into the system in one step rather than requiring manual data entry. ChartX markets itself on HIPAA-compliant, secure cloud data handling and on providing U.S.-based customer support directly, which it contrasts with billing vendors that route support overseas. Pricing is commission-based, with the exact rate not published on the site; ChartX says this structure lets it undercut competitors who add markup for outsourced labor. The company, ChartX Inc., says it is also building a hospice billing product, but that has not yet launched. Its current focus is narrow and geography-specific: assisted-living Medi-Cal billing in California, rather than broader multi-state or multi-payer coverage.