# AutoChat

WhatsApp automation platform with chatbots, team inbox, and commerce integration.

- Category: Business & Finance
- Pricing: From $600
- Tags: Chatbots, Marketing Tools
- Website: https://createautochat.com/?via=aigregator
- Aigregator page: https://aigregator.com/tools/autochat
- API: https://x402.aigregator.com/v1/tools/autochat

## Overview
AutoChat is a WhatsApp automation platform designed to help businesses streamline operations without disrupting existing customer conversations. It combines no-code chatbot building, team inbox management, approved message templates, and commerce capabilities in a single platform. Built with a "coexistence-first" approach, AutoChat allows businesses to add automation around their current WhatsApp workflows while maintaining data continuity and human control.

The platform targets MSMEs and growing teams who need practical solutions for lead capture, support routing, and ecommerce conversations. What distinguishes AutoChat is its focus on operational continuity—businesses can preserve existing chats, contacts, and customer history while automating common tasks like lead qualification and FAQ responses. The platform includes AI-assisted replies, broadcast campaigns, payment link handoff, and integrations with CRMs, sheets, and business tools.

One notable limitation is that the platform specifically focuses on WhatsApp Business operations, so it cannot serve businesses seeking multi-channel automation beyond WhatsApp.
## Key Features
- No-code chatbot builder with visual flow modules
- Team inbox with chat assignment and ownership management
- Approved message templates and broadcast campaigns
- WhatsApp commerce with catalog, payment link handoff, and order follow-up
- AI-assisted replies for common questions
- Coexistence rules to preserve existing conversations and data continuity
- API and webhook integrations
- Contact segmentation and routing
- Human handoff from bot to agent with conversation history
- Support for WhatsApp Business API

## Use Cases
- Lead capture and qualification: Automatically collect inquiry details from ads and route qualified leads to sales teams
- Customer support: Answer repeat questions, organize tickets, assign ownership, and escalate complex issues to agents
- Ecommerce: Guide product discovery, recover abandoned carts, send payment links, and follow up on orders
- Broadcast campaigns: Send approved marketing messages to segmented audiences and route replies back to teams
- Sales follow-up: Streamline lead qualification, ownership handoff, and customer context management without switching tools

## Who It Is For
- Small and medium-sized enterprises (MSMEs)
- Sales teams managing leads from ads and inquiries
- Customer support teams handling common questions
- Ecommerce and retail businesses
- Agencies and implementation teams planning customer onboarding
- Businesses already using WhatsApp for operations seeking automation

## Pros
- Coexistence-first design allows adding automation without forcing all conversations into new tools, preserving existing workflows and customer history
- Practical focus on operational continuity, ownership, and handoff rather than novelty chatbot interactions
- Guided setup path with demo, onboarding, and implementation support specifically for SMEs
- All-in-one platform combining chatbot, team inbox, commerce, and integrations reduces tool fragmentation

## Cons
- Exclusively WhatsApp-focused, limiting businesses needing multi-channel automation to a single platform
- Requires WhatsApp Business API setup and Meta compliance, adding technical prerequisites for smaller teams
- Positioned as entry-level relative to heavy enterprise platforms, potentially lacking features for large-scale operations

## Pricing Plans
- Starter Plan: $600/year
- Medium Plan: $1200/year
- Premium Plan: $3550/year

## Alternatives
- [Cody AI](https://aigregator.com/tools/cody-ai)
- [ChatNode](https://aigregator.com/tools/chatnode)
- [Chatbase](https://aigregator.com/tools/chatbase)
- WATI
- AiSensy

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Source: Aigregator — AI tools directory. https://aigregator.com/tools/autochat