Augment
AI teammate for supply chain operations and logistics workflows.
About Augment
Augie is an AI-powered teammate designed specifically for supply chain and logistics operations. It automates complex workflows across freight brokerages, carriers, distributors, and B2B suppliers, handling repetitive tasks from quoting and booking to load building, appointment scheduling, and document management. The platform integrates with existing systems including ERPs, email, voice, and messaging channels, eliminating the need for system replacement. Augie's Knowledge Hub centralizes institutional knowledge to democratize best practices across teams. A key limitation is that its pricing model and specific deployment requirements are not publicly detailed on the website, requiring direct contact with the company for information.
At a glance
- Company
- Augment
- Platforms
- Web, API, Email Integration, Voice Integration, Messaging Integration
- API
- Available
- Integrations
- ERP Systems, TMS (Transportation Management Systems), Email, Voice Systems, Messaging Platforms
- Last verified
- June 2026
★Among the most viewed AI tools in Industry-Specific AI — ranked #18 of 141.
Who It's For
- •Freight brokerages seeking to increase booking speed and operator efficiency
- •FTL and LTL carrier operators managing complex logistics workflows
- •B2B distributors automating order-to-cash processes
- •Supply chain leaders managing teams across multiple locations
- •Enterprise freight and distribution companies running mission-critical operations
How It Works
- 1Processes natural language instructions to understand operational requirements from SOP documentation
- 2Integrates across existing systems (ERP, email, voice, messaging) without requiring replacements
- 3Automates repetitive supply chain workflows including quoting, booking, load building, and customer updates
- 4Uses AI to read tenders and messages, then automatically creates accurate loads in TMS systems
- 5Centralizes institutional knowledge to enable consistent operator performance across teams
How to Use Augment
- 1Access Augie through the platform dashboard or integrated channels (email, voice, messaging)
- 2Build custom workflows directly from standard operating procedures using plain English descriptions
- 3Leverage Knowledge Hub to access centralized institutional knowledge and best practices
- 4Request a demo to understand implementation for your specific supply chain operation
- 5Integrate with your existing TMS, ERP, and communication systems through Augment's integration layer
Key Features
- •Workflow Builder - Create custom workflows from SOPs in plain English
- •Load Building - Reads tenders and automatically creates accurate loads in TMS
- •Knowledge Hub - Centralizes institutional knowledge for consistent team performance
- •Multi-channel Integration - Works with ERP, email, voice, and messaging platforms
- •Quote & Booking Automation - Speeds up freight quoting and booking processes
- •Appointment Scheduling - Automates scheduling workflows
- •Document Management - Handles supply chain documentation
- •Track & Trace - Provides shipment visibility
- •Customer Service Tools - Assists with supply chain customer support
Use Cases
- •Freight brokerages automating quoting, booking, and shipment updates for faster revenue generation
- •LTL and last-mile carriers managing order processing and appointment scheduling at scale
- •FTL carriers automating load optimization and planning workflows
- •B2B distributors streamlining order management and fulfillment processes
- •Supply chain teams breaking down knowledge silos through centralized institutional knowledge
Pros & Cons
Advantages
- •No system replacement required - integrates with existing ERP, email, voice, and messaging infrastructure
- •Comprehensive workflow coverage from quoting through order fulfillment and customer service
- •Workflow Builder allows teams to define custom processes in plain English without technical knowledge
- •Backed by significant funding ($110M raised) and trusted by major supply chain leaders managing billions in freight volume
Disadvantages
- •Pricing and specific ROI metrics are not publicly disclosed; requires direct contact with sales team
- •Platform is specialized for supply chain/logistics, limiting applicability for other industries
- •Implementation complexity and onboarding requirements not detailed, suggesting potentially significant setup needs
Alternatives
- 5-Out
- GRAVITI Diffus
- AdNabu
- 6River Systems
- Blue Yonder
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Frequently Asked Questions
What is Augment?
Augie is an AI-powered teammate designed specifically for supply chain and logistics operations. It automates complex workflows across freight brokerages, carriers, distributors, and B2B suppliers, handling repetitive tasks from quoting and booking to load building, appointment scheduling, and document management.
How much does Augment cost?
Augment uses custom pricing — contact the vendor for a quote.
Is Augment free?
Augment is a paid tool and does not offer a free plan.
What are the best Augment alternatives?
Popular Augment alternatives include 5-Out, GRAVITI Diffus, AdNabu.
What is Augment used for?
Augment is commonly used for Freight brokerages automating quoting, booking, and shipment updates for faster revenue generation, LTL and last-mile carriers managing order processing and appointment scheduling at scale, FTL carriers automating load optimization and planning workflows.
Does Augment have an API?
Yes, Augment offers an API for developers.
What platforms does Augment support?
Augment is available on Web, API, Email Integration, Voice Integration, Messaging Integration.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.