# Assort Health

AI voice agents that handle patient phone calls for medical practices.

- Category: Healthcare & Wellness
- Pricing: Contact for pricing
- Tags: Telemedicine, Chatbots
- Website: https://assorthealth.com/?via=aigregator
- Aigregator page: https://aigregator.com/tools/assort-health
- API: https://x402.aigregator.com/v1/tools/assort-health

## Overview
Assort Health builds AI voice agents that handle the phone side of running a medical practice. Instead of routing every call to a front-desk staffer, the system answers, understands why a patient is calling, and completes the task directly: booking, rescheduling, or canceling an appointment, verifying insurance eligibility, triaging a symptom to the right level of care, and sending referrals or lab requests. It connects into the scheduling logic and patient records a practice already uses, including Athena's EHR and practice-management systems, and applies each provider's own booking rules rather than a generic script.

The company trains its agents on more than 200 million past patient interactions across 23-plus specialties, which lets the system handle specialty-specific workflows such as orthopedic surgery scheduling or cardiology intake without much manual configuration. It operates in 29 languages and is meant to run continuously, including outside office hours, cutting the hold times and abandoned calls that come with a phone line only staffed during the day.

Assort is built for hospital systems and specialty practices rather than individual clinicians, and its reported results, including cut hold times and higher appointment volume, come from case studies the company publishes rather than independent audits.
## Key Features
- 24/7 appointment scheduling and management
- Intelligent call routing and triage
- Insurance verification
- Referral and fax automation
- Proactive outbound outreach
- Two-way texting and online scheduling
- Multilingual support (29 languages)

## Use Cases
- Automating patient scheduling calls for a hospital system
- Reducing call hold times and abandonment
- Insurance eligibility verification during intake
- Specialty-specific patient triage (orthopedics, cardiology, dermatology, etc.)

## Who It Is For
- Healthcare providers including hospitals, clinics, and specialty practices.
- Medical organizations looking to improve operational efficiency and patient experience.
- Contact center managers in healthcare.

## Pros
- Seamless integration with existing healthcare workflows and EHR systems.
- Significantly reduces call abandonment rates and wait times.
- Supports multiple specialties and customizable workflows.
- Handles millions of patient interactions with proven results.

## Cons
- Implementation may require technical setup and integration effort.
- Specific pricing details are not prominently disclosed on the website.
- Dependent on adoption and staff training for maximum benefits.

## Alternatives
- Hyro
- Notable Health

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Source: Aigregator — AI tools directory. https://aigregator.com/tools/assort-health