Adereso AI
Omnichannel AI customer service and WhatsApp automation platform.
Pricing
About Adereso AI
Adereso is a customer service and conversational commerce platform built by Proccess Analytics and Innovations SpA, a company founded in Chile in 2014. It centralizes messaging from WhatsApp, Instagram, Messenger, web chat, and email into one inbox (Adereso Desk), and lets businesses build no-code generative AI chatbots (Adereso Studio) that can pick between GPT, Claude, and Gemini models depending on the task. A separate module, Adereso Engage, runs bulk WhatsApp campaigns for things like abandoned-cart recovery and post-purchase follow-ups. The company is an officially certified WhatsApp Business Solution Provider, meaning it connects directly to Meta's WhatsApp Business API rather than through an unofficial workaround, which matters for businesses worried about number suspensions. It integrates with CRMs such as Salesforce and HubSpot and e-commerce platforms like Shopify, and exposes a REST API and webhooks for custom connections. Adereso is priced and positioned for mid-to-large retail and e-commerce companies in Latin America running active support operations, not solo founders or small teams -- its published Growth plan starts at $558/month for up to 2,000 conversations, with Scale and Enterprise tiers above that. That pricing floor is worth knowing upfront: it is not a low-cost tool for casual or low-volume use.
At a glance
- Company
- Proccess Analytics and Innovations SpA (est. 2014)
- Platforms
- Web, Android
- API
- Available
- Integrations
- WhatsApp Business API, Shopify, Salesforce, HubSpot, Google Drive
- Last verified
- July 2026
Who It's For
- •Large enterprises with extensive customer service needs.
- •Businesses seeking to automate support and improve customer experience.
- •Companies with multi-channel communication management.
- •Organizations looking for AI-driven process automation.
How It Works
- 1Centralizes customer interaction channels into one platform.
- 2Utilizes generative AI to automate responses and support interactions.
- 3Employs chatbots and automation tools to handle repetitive customer queries.
- 4Analyzes real-time data to assist support agents and personalize communication.
- 5Automates outbound campaigns and lead qualification processes.
How to Use Adereso AI
- 1Register and set up an account on the Adereso platform.
- 2Integrate customer communication channels such as WhatsApp, email, or social media.
- 3Configure AI-driven automation workflows and chatbots for customer support.
- 4Monitor real-time interactions and adjust automation parameters as needed.
- 5Utilize the dashboard for insights, campaign management, and performance tracking.
Key Features
- •Omnichannel inbox (WhatsApp, Instagram, Messenger, web chat, email)
- •No-code generative AI chatbot builder
- •Bulk WhatsApp campaigns for cart recovery and follow-ups
- •Bot-to-human handoff
- •Multi-model AI selection (GPT, Claude, Gemini)
- •Real-time conversation quality measurement
Use Cases
- •Centralize customer support across messaging channels
- •Automate WhatsApp sales and post-sale campaigns
- •Qualify leads and filter spam automatically
- •Recover abandoned carts via WhatsApp
Pros & Cons
Advantages
- •Comprehensive AI-driven automation for customer support.
- •Centralizes multiple communication channels into one platform.
- •Designed for large enterprises, offering scalability.
- •Enhances operational efficiency with real-time insights.
Disadvantages
- •Potential complexity for smaller businesses or new users.
- •Dependence on AI accuracy may require ongoing fine-tuning.
- •Limited information on pricing and customization options.
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Frequently Asked Questions
What is Adereso AI?
Adereso is a customer service and conversational commerce platform built by Proccess Analytics and Innovations SpA, a company founded in Chile in 2014. It centralizes messaging from WhatsApp, Instagram, Messenger, web chat, and email into one inbox (Adereso Desk), and lets businesses build no-code generative AI chatbots (Adereso Studio) that can pick between GPT, Claude, and Gemini models depending on the task.
How much does Adereso AI cost?
Adereso AI has paid plans starting at $41. A free trial is available.
Is Adereso AI free?
Adereso AI is a paid tool, but it offers a free trial.
What are the best Adereso AI alternatives?
Popular Adereso AI alternatives include Intercom, Zendesk, Freshdesk.
What is Adereso AI used for?
Adereso AI is commonly used for Centralize customer support across messaging channels, Automate WhatsApp sales and post-sale campaigns, Qualify leads and filter spam automatically.
Does Adereso AI have an API?
Yes, Adereso AI offers an API for developers.
What platforms does Adereso AI support?
Adereso AI is available on Web, Android.
Information Accuracy
Please note: While we regularly update all tool information including descriptions, features, pricing, and other details, this information may change over time as tools evolve and update their offerings. For the most current and accurate information, we recommend visiting the official website directly. Our goal is to provide you with comprehensive and up-to-date information to help you make informed decisions.