# 1Flow

AI-powered in-app survey platform for collecting user feedback and insights.

- Category: Business & Finance
- Pricing: From $200
- Free trial: yes
- Tags: Business Intelligence, Customer Service
- Website: https://1flow.ai/?via=aigregator
- Aigregator page: https://aigregator.com/tools/1flow
- API: https://x402.aigregator.com/v1/tools/1flow

## Overview
1Flow is an in-product survey solution designed for SaaS and mobile app companies to understand user behavior and sentiment in real-time. The platform empowers teams to create customized user research surveys in seconds using AI—users simply describe their goal and the system generates a fully customized survey within 5 seconds. 1Flow integrates directly into websites and mobile apps via lightweight SDKs that install in under 15 minutes, allowing companies to reach users at the most contextually relevant moments.

The platform enables data-driven targeting by segmenting users based on events and attributes, then triggering surveys at optimal engagement moments. Teams can view real-time feedback and sentiment on pre-made dashboards, filter results by response data, and export findings as CSV. 1Flow supports NPS, CSAT, CES, and satisfaction surveys, with localization in 30+ languages and advanced features like in-app ratings integration and webhook APIs. One limitation is that the tool focuses primarily on in-app and website surveys rather than offering broader customer experience management outside of these channels.
## Key Features
- AI-powered survey generation from natural language descriptions
- Cross-platform SDKs for Web, iOS, and Android apps
- Real-time feedback dashboard with sentiment analysis and customer 360 profiles
- Advanced user targeting based on events, attributes, and page URLs
- Design customization with brand colors, fonts, and widget positioning
- In-app rating and review integration with app store APIs
- Localization support in 30+ languages
- Pre-defined user segments and spamming protection with throttling controls
- Two-way integrations with Segment and Amplitude
- HubSpot CRM integration for event and attribute tracking
- Custom webhooks and APIs for real-time notifications
- Image, GIF, and video embedding in surveys
- Deep linking and custom URL configuration for call-to-action
- CSV export functionality for data analysis

## Use Cases
- Collecting NPS (Net Promoter Score) feedback to measure customer satisfaction
- Conducting user research and UX testing on new features or product changes
- Improving customer onboarding by gathering feedback during the setup process
- Identifying churn reasons by surveying users at the moment they disengage
- Gathering acquisition and product feedback to drive targeted improvements

## Who It Is For
- SaaS and mobile app companies
- B2C and B2B software organizations
- Product managers seeking user insights and feedback
- Customer success teams focused on retention and satisfaction
- UX researchers and product designers
- Customer insights and analytics teams

## Pros
- AI-powered survey generation in under 5 seconds eliminates writer's block and speeds up research cycles
- Lightweight SDKs with minimal performance impact enable quick integration without slowing apps
- Two-way integrations with Segment and Amplitude allow seamless data flow for advanced targeting and analysis
- Real-time dashboard with user 360 profiles provides comprehensive context beyond raw survey responses

## Cons
- Focus is limited to in-app and website surveys, lacking broader customer experience management capabilities outside these channels
- Integration with advanced CRM features appears limited to HubSpot, excluding other major CRM platforms
- Advanced features like two-way Amplitude sync are restricted to Pro plan tier, limiting accessibility for smaller teams

## Pricing Plans
- Basic: $200/month
- Pro: $600/month
- Enterprise: $-1/month

## Alternatives
- [BlockSurvey](https://aigregator.com/tools/blocksurvey)
- [CrowdView](https://aigregator.com/tools/crowdview)
- [Typeform](https://aigregator.com/tools/typeform)
- Qualtrics

---
Source: Aigregator — AI tools directory. https://aigregator.com/tools/1flow